Privacy Policy

What we collect

Account: your email address, an optional display name and profile picture, and how you sign in (email and password, or Google). Passwords are handled by our authentication provider and stored only as secure hashes; we never see them.

Google sign-in: if you choose it, Google shares your name, email address and profile picture with us. We use them only to create and run your No Sleep account, never for advertising, and we don't share them with anyone else.

Purchases: what you bought, when, the amounts, discounts, tax and refunds. Payments are processed by Stripe. We never receive or store your card details.

Licenses: your license keys and the computers you activate. A computer is identified by an anonymous ID the plugin generates, plus the name, operating system and plugin version it reports. We don't collect serial numbers or hardware lists.

Waitlist: your email address, when you joined, and whether you confirmed you want launch emails.

Security: a salted, one-way hash of your IP address for rate limiting and abuse prevention, and records of sign-ins, downloads and license activity.

Why we use it

To run your account, deliver what you bought, keep your licenses working, send receipts and account messages, prevent fraud and abuse, and meet legal obligations such as keeping tax records.

Marketing emails are only sent if you opt in, and every one has an unsubscribe link.

Who we share it with

Service providers that run parts of the service for us: Supabase (accounts and database), Stripe (payments), Resend (email delivery), Vercel (hosting) and Google (only if you choose Google sign-in). We don't sell personal information.

Your choices

You can change your details and email preferences, export your data, and ask for your account to be deleted from Account Settings. Some records, such as invoices, must be kept for the period the law requires.